Arvix One
Arvix One

Your entire courier operation.All in One.

Arvix One connects dispatchers, drivers, customers, tracking, messaging, proof of delivery, reporting, and billing in one powerful command center.

Start your 14-day free trial

Explore Arvix One free for 14 days. Built for medical, scheduled, STAT, same-day, and general courier operations.

Dispatch board
Tuesday · 12 active
TodayNew delivery
Active
12
Unassigned
3
STAT
1
Exceptions
1
RefRouteStatus
  • AX-4821Northgate Pharmacy → Lakeview ClinicM. AdeyemiIn transit
  • AX-4822Cedar Lab Services → Riverside MedicalJ. OkaforSTAT
  • AX-4823Harbor Compounding → Elm Street CareM. AdeyemiPicked up
Arvix One dispatch board with synthetic demo deliveries
Active deliveryAX-4821
  • Accepted
  • En route to pickup
  • Picked up
  • In transit
  • Arrived at delivery
Navigate
Dispatch
Arvix One driver app showing a synthetic active delivery
Active delivery
AX-4821 · In transit
Driver M. Adeyemi
Proof of delivery
Signed · GPS confirmed

Public tracking

Track every delivery. Without the phone call.

Give customers and recipients a direct view of delivery progress with a secure tracking code.

Recipients don't need an account. Enter a code issued by an Arvix One courier.

Tracking
AX-4821
In transit
Estimated arrival 2:40 PM
  • Picked up1:52 PM
  • In transit1:58 PM
  • Arriving—
Synthetic Arvix One public tracking page preview
  • Real-time operations visibility
  • Driver workflows
  • Customer tracking
  • Secure proof of delivery
  • Connected communication

Product

One platform. Every moving part.

Dispatch, drivers, and customers work in the same system — so a status change in the field is the same truth everyone else sees.

Dispatch operations

Keep the whole operation under control

  • Create and assign deliveries
  • Monitor active work as it moves
  • Manage exceptions and failed attempts
  • Sequence driver queues
  • See status across the operation
Dispatch board
Tuesday · 12 active
TodayNew delivery
Active
12
Unassigned
3
STAT
1
Exceptions
1
RefRouteStatus
  • AX-4821Northgate Pharmacy → Lakeview ClinicM. AdeyemiIn transit
  • AX-4822Cedar Lab Services → Riverside MedicalJ. OkaforSTAT
  • AX-4823Harbor Compounding → Elm Street CareM. AdeyemiPicked up
Synthetic Arvix One dispatch board preview

Driver experience

A focused workflow in the field

  • Receive assignments
  • Progress through delivery statuses
  • Navigate to stops
  • Message dispatch directly
  • Capture proof of delivery
Active deliveryAX-4821
  • Accepted
  • En route to pickup
  • Picked up
  • In transit
  • Arrived at delivery
Navigate
Dispatch
Synthetic Arvix One driver app preview

Customer experience

Visibility your customers can rely on

  • Request deliveries
  • Follow delivery progress
  • Message the courier team
  • Review delivery history
  • Access proof of delivery
Northgate Pharmacy
Deliveries · demo account
Request delivery
In progress
4
Scheduled
6
Completed today
9
  • Lakeview ClinicAX-4821In transit
  • Riverside MedicalAX-4822STAT
  • Elm Street CareAX-4823Picked up
  • Pinecrest RehabAX-4824Assigned
Synthetic Arvix One customer portal preview

The Arvix One arc

One command center for every delivery.

Every delivery runs the same arc — dispatch takes command, the operation stays connected, and the work is delivered with a record behind it.

Command

Dispatch sees every active delivery, driver assignment, exception, and route sequence from one operations view.

  • Dispatch dashboard
  • Active deliveries
  • Driver assignments
  • Operations map
  • Exceptions
  • Route sequencing
Dispatch board
Tuesday · 12 active
TodayNew delivery
Active
12
Unassigned
3
STAT
1
Exceptions
1
RefRouteStatus
  • AX-4821Northgate Pharmacy → Lakeview ClinicM. AdeyemiIn transit
  • AX-4822Cedar Lab Services → Riverside MedicalJ. OkaforSTAT
  • AX-4823Harbor Compounding → Elm Street CareM. AdeyemiPicked up
Synthetic Arvix One dispatch command center

More than dispatch software

One system instead of five disconnected tools.

Most courier operations stitch together a dispatch board, a driver app, a customer email thread, a tracking workaround, and a spreadsheet for billing. Arvix One keeps those parts in one place, so the same delivery record carries through from request to invoice.

Operations

  • Dispatcher command center
  • Route sequencing
  • Exceptions and failed attempts
  • Recurring delivery support

Field

  • Driver mobile workflows
  • Photo, signature, and GPS proof of delivery
  • Delivery history
  • Driver-to-dispatch messaging

Customers

  • Customer accounts and portal access
  • Public delivery tracking
  • Courier-to-customer messaging
  • Proof-of-delivery access

Back office

  • Reporting
  • Billing and invoicing
  • Role-based access
  • Secure invitations
  • One connected operational system
  • Fewer disconnected tools
  • Better visibility for dispatchers, drivers, and customers
  • A professional customer-facing delivery experience
  • Operational accountability from request through proof of delivery

Dispatch operations

See your entire operation from one command center.

Dispatch teams can see what is moving, what needs attention, and what happens next — active deliveries, assigned and available drivers, priority and STAT work, the delivery queue, exceptions, and the operations map in a single view.

  • Active deliveries
  • Assigned and available drivers
  • Status indicators
  • Priority and STAT work
  • Delivery queue
  • Exceptions
  • Operations map
  • Performance summary
Dispatch board
Tuesday · 12 active
TodayNew delivery
Active
12
Unassigned
3
STAT
1
Exceptions
1
RefRouteStatus
  • AX-4821Northgate Pharmacy → Lakeview ClinicM. AdeyemiIn transit
  • AX-4822Cedar Lab Services → Riverside MedicalJ. OkaforSTAT
  • AX-4823Harbor Compounding → Elm Street CareM. AdeyemiPicked up
Synthetic Arvix One operations command center with demo deliveries, drivers, exceptions and map

Driver experience

Built for the people doing the work.

Drivers get a focused mobile experience — assignment, status progression, navigation, and capture — without dispatcher complexity they will never use in the field.

  1. New assignment
    AX-4822STAT
    PickupCedar Lab ServicesSuite 200 · Demo Ave
    DeliverRiverside MedicalDock B · Demo Blvd
    Accept
    Decline
    Synthetic new assignment screen

    New assignment

    Accept or decline, with the stops in front of you.

  2. Active deliveryAX-4821
    • Accepted
    • En route to pickup
    • Picked up
    • In transit
    • Arrived at delivery
    Navigate
    Dispatch
    Synthetic active delivery workflow screen

    Active workflow

    Guided status progression and one-tap navigation.

  3. Complete delivery
    Recipient name
    A. Whitfield
    Delivery photo
    Signature
    GPS captured
    Complete delivery
    Synthetic proof-of-delivery capture screen

    Proof of delivery

    Photo, signature, recipient, notes, and GPS in one submit.

    Proof of delivery
    Queued offline Synced
Northgate Pharmacy
Deliveries · demo account
Request delivery
In progress
4
Scheduled
6
Completed today
9
  • Lakeview ClinicAX-4821In transit
  • Riverside MedicalAX-4822STAT
  • Elm Street CareAX-4823Picked up
  • Pinecrest RehabAX-4824Assigned
Synthetic Arvix One customer portal showing demo delivery requests and history
Tracking
AX-4821
In transit
Estimated arrival 2:40 PM
  • Picked up1:52 PM
  • In transit1:58 PM
  • Arriving—
Synthetic Arvix One public tracking view

Customer experience

Give every customer a better delivery experience.

Your customers get professional visibility instead of phone calls and manual status updates — they request work, watch it progress, message your team, and pull their own proof of delivery.

  • Requesting a delivery
  • Active delivery visibility
  • Delivery history
  • Messaging with your dispatch team
  • Proof-of-delivery access
  • Public tracking with no account required

One record, three viewpoints

Capabilities

Everything a courier operation actually runs on.

No bolt-on tools, no spreadsheet in the middle, no separate app for the part that matters most.

Dispatcher dashboard

Active work, driver availability, and everything that needs attention in one operations view.

Real-time delivery updates

Status changes propagate to dispatch, drivers, and customers as they happen.

Driver workflows

Accept, en route, arrived, picked up, in transit, delivered — a guided sequence built for one hand.

Photo and signature POD

Recipient name, photo, signature, notes, and GPS captured together and submitted as one record.

GPS confirmation

Completion location captured with the proof of delivery.

Delivery messaging

Threads between dispatch and drivers, and between the courier and its customer organizations.

Customer portal

Customers request deliveries, follow progress, and pull their own proof of delivery.

Manual route sequencing

Order each driver's queue deliberately, the way your dispatchers already think about the day.

Exception management

Report issues and failed attempts, then resolve them with the record intact.

Recurring deliveries

Scheduled and repeating work without re-entering the same details.

Delivery history

A searchable operational record for every completed and cancelled delivery.

Role-based access

Owners, administrators, dispatchers, drivers, and customer users each see only their scope.

Secure invitations

Bring drivers and customer users into your organization through server-authorized invites.

Reporting

Operational summaries across deliveries, drivers, and customers.

Billing and invoicing

Turn completed delivery work into customer billing records.

Operations

Shaped around the work you already run.

Built with controlled access, operational history, and accountable proof-of-delivery workflows.

Medical courier companies

Designed for medical courier workflows, with controlled access and accountable proof-of-delivery records.

Pharmacy and laboratory routes

Recurring pharmacy and lab runs with the pickup, handoff, and completion trail captured every time.

STAT and time-sensitive work

Priority work stays visible to dispatch from request through completion.

Scheduled and recurring routes

Repeating routes without re-entering the same stops each day.

Same-day and general courier

General same-day operations with assignment, tracking, and proof of delivery in one flow.

Document and parcel delivery

Signature and photo confirmation for documents and parcels that need a receipt.

How it works

From request to record in five steps.

  1. 01

    Create the delivery

    Dispatch or the customer enters pickup, delivery, timing, and package details.

  2. 02

    Assign the right driver

    Assign from your active drivers and sequence the stop into their queue.

  3. 03

    Track progress in real time

    Every status change lands on the dispatch board and the customer's tracking view.

  4. 04

    Capture proof of delivery

    Recipient name, photo, signature, notes, and GPS submitted from the driver app.

  5. 05

    Keep everyone informed

    Customers get the completed record; operations get the history, reporting, and billing data.

Pricing

Plans that follow your operation.

Three subscription plans for growing courier companies, each starting with a 14-day free trial, plus a quoted option for larger operations.

Save about two months versus paying monthly.

Starter

For owner-operators and small courier teams running straightforward delivery work.

$149/month

Billed monthly · switch to annual for about two months free

14-day free trial

  • 3 active drivers
  • 2 office users
  • 500 deliveries / month
  • Dispatcher dashboard and delivery creation
  • Driver app and standard status workflow
  • Active-delivery and public customer tracking
  • Photo, signature, and GPS proof of delivery
  • Customer portal with unlimited customer users
  • Delivery history, issue reporting, and exports
Start 14-day free trial
Recommended

Growth

For established teams running recurring routes with customer organizations attached.

$299/month

Billed monthly · switch to annual for about two months free

14-day free trial

  • 10 active drivers
  • 8 office users
  • 2,000 deliveries / month
  • Everything in Starter
  • Recurring delivery schedules
  • Manual route sequencing across drivers
  • Courier-to-customer messaging
  • Exception and failed-attempt management
  • Expanded reporting
Start 14-day free trial

Scale

For larger operations with multiple dispatchers, higher volume, and deeper reporting needs.

$599/month

Billed monthly · switch to annual for about two months free

14-day free trial

  • 25 active drivers
  • 20 office users
  • 6,000 deliveries / month
  • Everything in Growth
  • Advanced roles and administrative controls
  • Operations map
  • Organization-wide activity visibility
  • Billing and invoicing
  • Priority support
Start 14-day free trial

Explore Arvix One free for 14 days.

  • Every paid plan includes the full operating foundation: dispatch, driver workflows, tracking, proof of delivery, customer portal, and role-based access.
  • Customer portal users are unlimited on every plan.
  • Exceeding a delivery allowance never interrupts active operations — you get a warning and an upgrade path.
  • SMS is metered separately, because each message carries an outside provider and carrier cost.

Enterprise

Larger or multi-region courier operations with requirements beyond the standard tiers. Talk to us about scope before you commit — Enterprise is quoted, not self-serve.

Contact sales

FAQ

Questions courier owners ask first.

Take command of every delivery.

One connected record from request to invoice — dispatch, drivers, customers, tracking, communication, and proof of delivery together in Arvix One.

Start your 14-day free trialSign in

Explore Arvix One free for 14 days.